Privacy Policy

This Privacy Policy explains how kubebridgenet.com (the “Company”) collects, uses, and protects personal data from inquiries related to luxury auto concierge services in Ukraine, including submissions via the contact/lead form.

1) What personal data we collect

If you contact us or submit a lead request, we may collect: your name, phone number, email address, and any other information you provide in your message.

2) Purposes and how we use personal data

We use your personal data to: (a) respond to your inquiry and arrange further communication regarding our services; (b) manage and process your request; (c) maintain business records and contact history; (d) handle questions and complaints related to our services.

Where processing is based on your consent, we obtain informed voluntary consent for the processing of your personal data, in accordance with Закон України "Про захист персональних даних", згода суб’єкта персональних даних.

In addition, we may process data to the extent necessary for legitimate business purposes and to comply with applicable legal obligations.

4) Distance services / online contracting information (Ukraine)

If our services are offered/sold via distance means, before a contract is concluded we provide consumer-facing information about the seller and complaint-handling route, and service information as required. This includes: seller identity, location, and how to submit complaints.

For distance contracts, we disclose information required for the conclusion/offer process and service description and conditions, in line with Закон України "Про захист прав споживачів" and Закон України "Про захист прав споживачів", Стаття 18.

When applicable to online contracting, the Company identifies itself in accordance with Закон України "Про електронну комерцію".

5) Out-of-court dispute settlement and complaint escalation

If you have complaints or disputes related to our services, you can submit them using our contact details below. Where applicable, we encourage resolving issues through out-of-court procedures and escalation of complaints in accordance with Закон України "Про захист прав споживачів", позасудове врегулювання спорів.

6) Data retention

We retain personal data only for as long as needed to fulfill the purposes described in this Policy (including responding to inquiries and maintaining records), and for as long as required by applicable law. Retention periods may vary depending on the nature of your request and legal/operational requirements.

7) Data protection

We implement organizational and technical measures designed to protect personal data against unauthorized access, disclosure, alteration, or destruction. No method of transmission or storage is 100% secure; however, we take reasonable steps to safeguard your data.

8) Your rights

Depending on the applicable legal framework, you may have rights regarding your personal data, including the right to access information about processing, to request correction, and to withdraw consent where processing is based on consent.

For consumer matters and complaints, relevant consumer rights information is provided in accordance with Закон України "Про захист прав споживачів".

9) Cookies and similar technologies

If we use cookies or similar technologies that involve processing personal data, such processing is subject to the requirements of Закон України "Про захист персональних даних". We use these technologies to improve site functionality and user experience where applicable.

9) Contact us

To exercise your rights or submit a request/complaint, contact: